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Customer Care

At 'Ocean Eyes Jewelry', we pride ourselves on creating high-quality, handmade macramé bracelets and anklets with care and attention to detail. Your satisfaction is our top priority, and we’re here to make sure your experience with us is seamless and enjoyable.
 

Placing an order is simple! Browse our range of designs or request a custom piece that reflects your personal style. Once your order is confirmed, we carefully craft your item and keep you updated throughout the process.

We aim to process and ship orders as quickly as possible. Delivery times may vary depending on your location, but we always provide tracking information so you can follow your order’s journey.

Each bracelet and anklet is handmade using quality materials. To ensure your piece lasts, avoid exposing it to harsh chemicals, water for extended periods, or excessive stretching. Treat it with love, and it will stay beautiful for years to come.

We love bringing your ideas to life! If you’d like a custom design, simply reach out to us with your vision. We’ll work with you to create a piece that’s uniquely yours.

We want you to be happy with your purchase. If there’s an issue with your order, please contact us within 14 days of receiving it. We’ll do our best to resolve the problem, whether that means a replacement, exchange, or refund.

Have a question or need help with your order? Our friendly customer care team is here to assist you. Contact us at:

Email: oceaneyesjewelry7@gmail.com

SMS: 0474432811

ABN: #44606207559

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