Shipping Policy

At Ocean Eyes Jewellery, we aim to process and deliver your order as quickly and safely as possible.

Processing Time

All orders are processed within 1 - 2 business days (excluding weekends and public holidays). You will receive a confirmation email once your order has been shipped.

Shipping Timeframes

Estimated delivery times after dispatch:

Australia Standard Shipping: 2 - 5 business days (excluding weekends and public holidays).

Please note that delivery times are estimates only and may vary due to postal delays or peak periods.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Any free shipping promotions will be clearly displayed on our website when available.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can follow your parcel’s journey.

Incorrect Address

Please ensure all shipping details are entered correctly at checkout. We are not responsible for delays or lost orders due to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Parcels

Once your order has been dispatched, it is in the hands of the postal carrier. If your parcel is delayed or missing, please contact us and we will assist where possible.

If you have any questions about shipping, please contact us at: oceaneyesjewelry7@gmail.com